Launching your own business instead of droning away for
someone else can sound appealing, especially given the potentially low start-up costs of
e-commerce. But if you've run into the low-traffic trap (no visitors, no sales), keeping
your new business afloat can be an exercise in sheer frustration. So what do you do?
Invest in banner ads? Join cooperative advertising ventures? Launch a direct email
promotion? Spend a fortune on offline advertising?
An increasing number of Internet
businesses are touting franchise opportunities as the answer to a business owner's woes.
But this so-called solution isn't for everyone, and it isn't devoid of pitfalls.
Your Business Health Survey
If your business is doing well, you
probably don't need to consider franchise opportunities. But business health can change
quickly in response to market forces. Also, the plans that you thought would work may not
prove as successful as you hoped. If you're concerned about your long-term profitability,
take the following quiz:
|
Are you unsure of
your company's future direction? |
[ ]
yes [ ] no |
|
Do you feel that
you lack adequate training to grow with your business? |
[ ]
yes [ ] no |
|
Is your business
losing money? |
[ ]
yes [ ] no |
|
Are your revenues
steadily decreasing instead of building? |
[ ]
yes [ ] no |
|
Are you steadily
building a bank of repeat or loyal customers? |
[ ]
yes [ ] no |
|
Has competition
forced you to exceed your advertising or promotion budget? |
[ ]
yes [ ] no |
If you answered yes
to any of the quiz questions, you need to take some drastic measures to boost your sales
and traffic. An increasingly wide variety of affordable promotional options are available
to you, but unless your business is fundamentally sound, even that may not solve your
problem. If your business is suffering from inexperienced management or if you're finding
yourself butting heads with competitors who have a much larger marketing budget,
converting your business to a franchise in the same or a similar industry may be just the
step you need to take.
The Benefits
The main reason for going with a
franchise as opposed to remaining independent is based on simple math: an independent
business has a 20% chance of success while a franchise has an 80% chance of success. Even
if you have been operating your own Internet business, you will garner certain advantages
as a franchise owner. You will gain the benefit of expert guidance through start-up and
operation, you'll get marketing support on national, regional, and local levels, and
you'll gain the benefit of a branded identity and more cost-effective advertising. Face
it, you -- as well as your customers -- are buying a proven concept. As a franchisee,
you and your franchiser (chain "parent") enter into a contract whereby
you essentially run a branch of the parent's company. Its true that you'll operate
under their name, policies, and operational guidelines; but if your own aren't working as
well as you had hoped, this might not be a bad idea. And in many cases, when you sign the
contract and make a fixed investment, you get operating equipment, training, expert
support, and additional personnel to help you start off properly. After all, the
franchiser doesn't want you to fail.
The Drawbacks
Not everything in the world of
franchise ownership is perfect. While some franchise investments start as low as a couple
thousand dollars, others can cost $100,000 or more just in franchise fees. You may be
required to purchase additional equipment, or to maintain your facilities to specific
standards. And, of course, you will have to fork over a percentage of your sales each
year. Many businesses start as franchises and then find ways to do it better on their own,
but a franchise agreement can potentially prohibit you from going back to your original
business when you've learned the ropes and feel ready to stand on your own two feet.
A Possible Solution
If you've decided that a franchise
may be the way for you to go, there is a huge variety to choose from, both on the Internet
and in the physical realm. In making a selection, it
pays to read the fine print and to do your homework. (Having a great attorney and a good
accountant doesn't hurt either.)
Check the following aspects of all
the franchises that you're considering: